Data-Driven · Reputation

Know how the world sees you.

We integrate and monitor the sites that matter most in your industry, analyzing what people are saying the moment it appears. So you can respond quickly, address what's hurting your reputation, and grow the ratings that bring people in.

Start a project

Catch every word.
Act on what matters.

Our AI solution analyzes every review, evaluating what was said, where it came from, how recent it is, and whether the reviewer was a confirmed customer. Then it rolls the entire picture into a single score and a clear action plan.

Your standing, from 0 to 100

Your average rating on each site sits alongside a single weighted standing score, so you can see exactly where the number comes from. Source, recency, and review volume determine what counts, which is why the score can change even when the star ratings don't.

Reputation standing

Every weighted mention, as one number

87 /100

Excellent

+6 this month

928476 87 Today

OctNovDecJanFeb

Ratings by platform

Google · 135 reviews all-time

4.3

Tripadvisor · 112 reviews all-time

4.1

Yelp · 63 reviews all-time

4.0

OpenTable · 379 reviews all-time

4.4

One place to watch it all

Reviews, comments, tags, and mentions from every platform that matters to your industry, all collected, analyzed, and tagged as they arrive, prioritized by urgency, and matched back to the customer interaction or appointment behind them.

Live mentions

Every source, one feed

Marcus C. · Google · 2★ now

Waited twenty minutes before anyone came to take our order, then another twenty for it to arrive. The food was fine. The service was not.

negative Slow service, food was fine Reservation linked

Table 306 · party of 4 matched to the check

Server

Julian Rivera

Stayed

1h 40m

Visited

Jun 22

Ordered

Seared scallops $34

Dry-aged ribeye $58

Espresso martini ×2 $36

Total $128

Sofia R. · OpenTable · 5★ 3m

positive Great table, loved the patio Searching Reservation linked

Renee O. · Yelp · 4★ 8m

positive Happy overall, notes the noise Searching Reservation linked

Andre P. · Google · 5★ 21m

positive Came back for the oysters Searching Reservation linked

Priya S. · Yelp · 5★ 34m

positive Repeat guest, praised the team Searching Reservation linked

Daniel A. · OpenTable · 2★ 52m

negative Booked and still waited Searching Reservation linked

See what they keep talking about

Our AI solution identifies recurring themes across your reviews and shows how they add up over time. See what comes up most often and how each theme breaks down into positive and negative sentiment, so you know what to fix and what to promote.

Top themes

What every review adds up to

shipping speed 8

packaging 7

sizing 6

fabric quality 5

returns 5

support replies 4

value 3

the app 3

Reviews joined to what actually happened

We connect your POS and booking system to your reviews, so each review is matched to the visit behind it: the server, the wait time, and the check. The same connection reveals what you sold based on what customers actually say.

Service intelligence

Reviews joined to the visit behind them

Seat waits track with worse reviews

9 vs 4 min

Nina Alvarez is a standout server

$132 · 4.9★

Server Spend / cover Seat wait Rating

Nina Alvarez $132 4m 4.9 ★

Dev Okafor $126 5m 4.6 ★

Julian Rivera $118 9m 3.8 ★

Sam Whitlock $109 7m 4.2 ★

We act on it, with you

Studies show 9 in 10 people look past a bad review when they see a thoughtful response. So whenever a review needs a reply, our AI solution drafts one using your saved templates, and each response helps the next sound even more like you.

Reply queue

Drafted from your templates, you press post

Morgan T. · Trustpilot · 2★ Jun 13

“Ordered a birthday gift with express shipping and paid for it. It turned up four days after the party, in the wrong size, and two emails went unanswered.”

Needs reply Unanswered 2 days Reply

Elena Marsh · Jun 15

We are truly sorry, Morgan. It arrived after the party, in the wrong size, and your emails went unanswered. We have written to you directly and we will put all three right.

Priya S. · Google · 5★ Jun 12

Daniel A. · Trustpilot · 4★ Jun 11

Morgan T. · Trustpilot · 2★ Jun 13

“Ordered a birthday gift with express shipping and paid for it. It turned up four days after the party, in the wrong size, and two emails went unanswered.”

Three things to answer: it arrived after the party, the size was wrong, and two emails went unanswered.

Reply Template

We are truly sorry, Morgan. It arrived after the party, in the wrong size, and your emails went unanswered. We have written to you directly and we will put all three right.

AI is pulling the order details from Shopify Matched to a saved template 172 characters

Post reply Copy Cancel

Review requests, automated

Every visit triggers the same follow-up, so requesting reviews never depends on memory. One email, two paths: a public review or a private note to your team. Every customer receives both options, making it an automation, not a filter.

Post-visit workflow

One email, and the guest picks the door