Data-Driven · Reputation

Know how the world sees you.

We integrate and monitor the sites that matter most in your industry, analyzing what people are saying the moment it appears. So you can respond quickly, address what's hurting your reputation, and grow the ratings that bring people in.

Catch every word.
Act on what matters.

Our AI solution analyzes every review, evaluating what was said, where it came from, how recent it is, and whether the reviewer was a confirmed customer. Then it rolls the entire picture into a single score and a clear action plan.

01

Your standing, from 0 to 100

Your average rating on each site sits alongside a single weighted standing score, so you can see exactly where the number comes from. Source, recency, and review volume determine what counts, which is why the score can change even when the star ratings don't.

Standing

78 out of 100

Good ↑ 4 since last month

Last 6 months

  • Google 4.6★ 312 reviews
  • Yelp 4.1★ 88 reviews
  • OpenTable 4.8★ 1,204 reviews
  • Facebook 4.7★ 96 reviews

02

One place to watch it all

Reviews, comments, tags, and videos from every platform that matters to your industry, in one feed. Videos are transcribed and watched, not just their captions, and every mention is read as positive, negative, mixed, or not about you at all, so the ones that need you rise to the top.

Mentions

Site What they said Tone
0:42 Cute patio, but the kitchen took forever. Watching Mixed

0:08 "The patio at sunset is unreal."

0:31 "But the kitchen took forever, like 40 minutes."

Booked the patio for a birthday. Perfect night. Reading Positive
0:18 Best espresso martini in town, no question. Positive
Waited 40 minutes for a table we booked. Negative
This place was my dad's real estate office in the eighties. Neutral
Friendly staff, and the best tacos around. Positive
Great happy hour, a little loud by eight. Mixed

03

See what they keep talking about

Our AI solution identifies recurring themes across your reviews and shows how they add up over time. See what comes up most often and how each theme breaks down into positive and negative sentiment, so you know what to fix and what to promote.

Top themes

Theme What they said Positive
Service 82%
Cocktails 90%
Wait time 24%
Patio 85%
Price 50%

04

Reviews joined to what actually happened

We connect your POS and booking system to your reviews, so each review is matched to the visit behind it: the table, the server, and the check. When a review has no reservation behind it, the dishes it names can still lead to the check it came from.

Dana R. Check linked
Oct 3

The braised short rib was perfect and the burrata was the best we've had.

Ordered
4 items
  • Braised Short Rib Mentioned $34.00
  • Burrata Mentioned $16.00
  • Caesar Salad $13.00
  • Pinot Noir ×2 $28.00
The visit
Sat, Oct 3
  1. Opened 6:52 PM
  2. First order 7:04 PM · 12 min
  3. Paid 8:31 PM · 1 h 39 min
Table
14
Guests
2
Server
Maria
Items
$91.00
Net
$91.00
Tax
$7.21
Total
$98.21
Aloha check 10482 Found by the dishes in the review

05

We act on it, with you

Studies show 9 in 10 people look past a bad review when they see a thoughtful response. So whenever a review needs a reply, our AI solution drafts one using your saved templates, and each response helps the next sound even more like you.

Review inbox

22 waiting
Jordan K. Food was great, but we waited 30 minutes for our entrees.
Priya S. Lovely brunch, and the staff were so kind.
Daniel A. Great cocktails, a little loud after eight.
Sam T. Quick lunch and friendly service.
Morgan L. Best patio in town, we will be back.

Review from Jordan K.

1 of 22
Google review Sat, Oct 242 days ago
Jordan K.
Needs a person Posted Oct 26

Food was great, but we waited 30 minutes for our entrees.

Your reply What went up From your template: Long wait

Thanks, Jordan. You're right, 30 minutes is too long, and we've talked with the kitchen about it. We'd love to have you back.

Thanks, Jordan. You're right, 30 minutes is too long, and we've talked with the kitchen about it. We'd love to have you back.

Skip this one Approve and post
Copy

06

Review requests, automated

Every visit triggers the same follow-up, so asking for reviews never depends on memory. Every guest gets one email with two paths, a public review or a private note to your team, so it is an automation, not a filter. Private notes open as an issue beside the guest's check, server, and past visits, and stay open until your team marks them resolved.

After every visit

OpenTable

Visit ends

When this happens

Wait

3 hours

after the visit

Email them

How was dinner, Chris?

Every guest, both links

Public

Google review

A link in the email

Private

Private feedback

A link in the email

Chris M. Open Resolved

"The ribeye came out cold and we waited 25 minutes."

Server Maria · 6 visits · Ribeye

Mark resolved Resolved

07

Your Google listing, kept the way you set it

Anyone can suggest an edit to your Google listing: a competitor marking you closed, a customer with the wrong phone number, an automated update pulling in an old website. We check your listing every day, get an alert the moment something changes, and put it back.

Google Business Profile

Competitor edit

Hours

Sun 11 AM to 10 PM Closed

Caught Put back
Public edit

Phone

(480) 555-0142 (480) 555-0187

Caught Put back
Automated update

Website

yourbusiness.com old-booking-site.com

Put it back Put back

3 wrong edits caught this month, each put back.

Integrations

Connects to the tools you already use.

The review sites your customers use, plus the systems that know who visited and when, all connected in one place, with no exports required.

Social media

Reach, engagement, and audience growth, channel by channel.

Instagram Facebook TikTok YouTube LinkedIn

Advertising

Google and Meta ad spend, performance, and results.

Google Ads Meta

CRM

Bookings, event leads, and the revenue behind them.

WordPress Tripleseat

Website

Traffic, conversions, on-page behavior, and hosting.

Google Analytics Microsoft Clarity Vercel GitHub

Reviews & local

Reviews, local search, and profile changes.

Google Business Apple Business

Email

Email performance, list health, and recent sends.

Mailchimp

Point of sale & reservations

Live sales, orders, and reservations, matched to marketing.

Shopify Toast Aloha OpenTable

And more

Depending on what your business runs on.

Get in touch

Let's talk.

Tell us about your brand and where you want to take it. We'll bring the craftsmanship to build it and the intelligence to keep it one step ahead.

Book a call